Frequently asked questions

We recommend a reservation for Sunday breakfast; it can be hard to find a table that day due to demand. On other days you can come without a reservation. To reserve, you can write on WhatsApp or call 0224 443 45 41.

We're open daily from 08:00 to 00:00. There is no day we're closed.

Yes, we host birthdays and group events. You can bring a cake from outside; in that case a service fee or minimum spend applies. For details, which vary by group size, you can call 0224 443 45 41.

No, we don't offer takeout. We're happy to host you at our place in Balat, inside Ergin Concept Yaşam Sokağı.

We're in Nilüfer/Balat, inside Ergin Concept Yaşam Sokağı. Full address: Ahmet Yesevi, Ergin Sk. No: 107 D:1, 16140 Nilüfer/Bursa.

Yes. You can use the car park of Ergin Concept, where we're located; it's currently free for up to 3 hours.

Our breakfast service runs every day until 15:00. There's no difference between weekdays and weekends.

Yes, we serve brunch on Sundays from 09:00 to 15:00. Sunday is our busiest day, so we recommend making a reservation.

Yes, our desserts are made fresh every day.

We use 100% Arabica, medium roast beans.

Your filter coffee is brewed with beans ground the moment you order. V60 and Chemex methods are also available.

We have vegan and vegetarian options. We also offer options for those who prefer gluten-free; however, since our kitchen also prepares products containing gluten, we can't fully rule out cross-contamination. If you have coeliac disease or a serious allergy, please let our staff know before ordering.

Yes, we have a children's menu.

Please ask our staff for allergen information; we'll be glad to help with ingredients before you order.

No, we don't serve alcohol. You can see our drink options on the menu.

Loa is a value-for-money café; all current prices are listed on the menu. For example, hot coffees start from ₺175, breakfasts start from ₺200.

Pets are welcome in our garden area. Unfortunately we can't host them on the terrace or indoors.

Yes, we have a garden area. We also have a smoking area.

Yes, smoking is allowed in our open-air garden area. Smoking is not allowed indoors.

There's no threshold or step at our entrance; after getting out of the car, you can reach the venue and the restroom without steps. If you have a special need, call us before you come and we'll help.

We have a high chair, a baby care station and a children's menu. There's also a children's play area inside Ergin Concept Yaşam Sokağı.

Yes, we offer free Wi-Fi.

Yes, you can work with a laptop; we have power outlets and free Wi-Fi.

You can pay by cash or credit card. Meal cards (Multinet, Sodexo, Ticket, etc.) are not accepted.